Wisconsin Pharmacist License Defense

As a licensed pharmacist in Wisconsin, you have dedicated yourself to a profession that is both noble and essential, tirelessly working to ensure the health and well-being of your community. That's why facing allegations of misconduct can be profoundly unsettling, casting a shadow over your hard-earned reputation and the future of your career. There is almost no room for error in the field of pharmacy because people's lives depend on your ability to conduct yourself ethically and dispense medications accurately. While pharmacists are in high demand in this state of nearly 6 million people, the Wisconsin Pharmacy Examining Board takes its job of protecting public health very seriously, and it is authorized to suspend or revoke the license of any pharmacist it deems to have violated state standards.

Even if the allegations stem from an honest mishap, a misunderstanding, or an outright false accusation, you should never underestimate the threat that a disciplinary investigation presents. Your entire career hinges on your license, and yet a single complaint could derail all that you have worked for. That's why you should never face allegations of misconduct alone. You need a legal representative who understands the intricacies of your situation and is committed to safeguarding your rights and interests with the utmost diligence and empathy.

The Lento Law Firm's Professional License Defense Team offers unparalleled support to pharmacists facing these types of challenges. With extensive knowledge of the regulatory landscape in Wisconsin, we can greatly improve the chances that you will navigate this challenge with your pharmacist license intact. To discuss how we can assist you, contact the Lento Law Firm at 888-535-3686 or fill out our online contact form.

The Role of the Pharmacy Examining Board in Regulating Your Practice

In Wisconsin, the field of pharmacy is overseen by the Pharmacy Examining Board, a division of the Department of Safety and Professional Services (DSPS). Pharmacists in the state are regulated by a comprehensive set of rules as stated in the Wisconsin Statutes, which also empowers the Board and the DSPS to take disciplinary measures against pharmacists who violate these rules. The repercussions of being found guilty of misconduct by the Board can significantly affect your professional life, from tarnishing your reputation to the outright revocation of your license. Moreover, such penalties are recorded and become publicly accessible.

Upon concluding an investigation and hearing, if you are found to have violated the state's pharmacy practice standards, the Board might enforce one or more sanctions, including:

  • Public Reprimand: A formal warning from the Board, permanently noted on your professional record.
  • Fines: The Board may levy financial penalties against you.
  • Probation: A phase of heightened scrutiny over your practice by the Board.
  • Continuing Education: If the violation occurred due to a gap in training or education, the Board may mandate continuing education as a condition for keeping your license.
  • Mandatory Treatment: In cases where substance abuse or mental health played a role in the violation, the Board may require you to undergo counseling, treatment, or rehab as a condition for keeping your license.
  • License Suspension: A temporary or indefinite halt of your practicing rights, with possible conditions set for reinstatement.
  • License Revocation: The permanent termination of your pharmacist license, prohibiting you from practicing in the state.

Misconceptions About Innocence and Disciplinary Proceedings

Many licensed professionals believe that innocence negates the need for a defense attorney, trusting that justice will prevail. However, this belief underestimates the complexity and potential pitfalls of the process. Errors are quite common during the investigative and hearing processes, and decisions are made only on the preponderance of the evidence. This means that you could potentially face severe disciplinary actions, including the loss of your license, even without any actual wrongdoing on your part.

Ultimately, it is the allegations against you that pose a threat to your license, not whether you are actually guilty or innocent. The Professional License Defense Team at the Lento Law Firm is acutely aware of what is at stake and possesses the experience needed to navigate these challenges, striving for the most favorable outcome with the Board on your behalf.

Common Violations that Could Result in Loss of License in Wisconsin

As a pharmacist, you play a critical role in the healthcare delivery system, primarily focusing on the safe and accurate dispensing of medications as per medical prescriptions. The trust placed in you by patients and healthcare providers alike demands adherence to the highest professional and ethical standards. Most allegations that could result in the revocation of your license in Wisconsin will stem from a breach of this public trust or other violations of the Wisconsin Statutes governing pharmacists. Below are some common allegations that could endanger your pharmacist license:

  • Professional Incompetence: The precision with which medications are dispensed is critical, directly affecting patient outcomes. Errors in medication dosage, selection, or the oversight in providing essential patient counseling, identifying prescribing inaccuracies, or managing known drug allergies or interactions, could lead to loss of license.
  • Poor Record Keeping: As dispensers of controlled substances, pharmacists are expected to keep detailed records. Any discrepancies noted during audits between what's in inventory and what has been dispensed could raise suspicions of misuse or unauthorized distribution, posing a significant threat to your licensure.
  • Fraudulent Practices: Participation in deceptive practices such as patient overbilling, unauthorized drug substitution, or false medication billing can put your license in jeopardy.
  • Substance Abuse: Issues of addiction or dependency that impair your professional judgment or performance can lead to the suspension or revocation of your license, depending on your progress toward rehabilitation and recovery.
  • Criminal Convictions: Being convicted of certain crimes, including those not directly related to your pharmacy practice (like DUI), can jeopardize your licensure. Additionally, failing to report such convictions to the Board constitutes grounds for disciplinary action.
  • Upholding Patient Privacy: Violations of patient confidentiality, as safeguarded under HIPAA, can attract severe repercussions, including the potential suspension or revocation of your license.
  • Improper Delegation: Permitting unlicensed staff to undertake tasks only permitted by licensed pharmacists not only compromises patient safety but also places your professional standing in jeopardy.

The Disciplinary Process for Pharmacists in Wisconsin

While the Pharmacy Examining Board makes determinations as to disciplinary actions against Wisconsin pharmacists, the investigative/disciplinary process of all licensed professionals is overseen by the Department of Safety and Professional Services (DSPS)--or, more specifically, the Division of Legal Services and Compliance (DLSC). The disciplinary process follows a specific set of steps and protocols. If you're accused of professional misconduct, here are the steps to expect.

Initial Complaint/Intake

Almost all disciplinary processes begin with a complaint filed with the DSPS. Although anyone can initiate a complaint against a pharmacist, they frequently originate from patients, their families, colleagues, or other healthcare professionals who believe your actions may have violated professional standards. During this intake phase, the DLSC and the Board evaluate the complaint to determine whether an investigation is warranted. If so, the case moves forward; if not, the complaint is dismissed at this early phase.


During the investigative phase, the DLSC appoints an investigator to look more closely into the complaint and gather evidence. This phase might involve gathering additional information from you, such as a written response to the allegations, conducting interviews with the complainant and witnesses, and possibly issuing subpoenas for documents.

Legal Action

If evidence is found to support the complaint, the DLSC will lodge an official legal action against you, indicating that disciplinary action is warranted. During this phase, attempts are usually made to resolve the complaint with you directly through stipulated agreements (in which you effectively come to a consensus on the appropriate action), informal conferences, etc. Sometimes, the legal action amounts only to a formal reprimand.

Formal Hearing

If no resolution is reached informally, the DLSC will bring the case before an Administrative Law Judge (ALJ) in a formal hearing. This is your opportunity to defend your right to continue practicing pharmacy. Both parties can present evidence and cross-examine witnesses. It's strongly advised to have legal representation during this critical stage. Following the hearing, the ALJ will make a recommendation regarding your licensure to the Board.

Disciplinary Action

Based on the findings of the hearing and the ALJ's recommendations, the Board decides on the appropriate disciplinary actions, which could range from a formal reprimand and fines to the full suspension or revocation of your license.

If this disciplinary process seems overwhelming, realize that there are numerous opportunities during this process to engage with the Board to resolve the complaint through negotiations or by disproving the allegations. The Professional License Defense Team at the Lento Law Firm has vast experience in these negotiations, often helping clients to resolve issues before reaching the more advanced and stressful stages of the process.

How the Lento Law Firm Can Help

Facing disciplinary action as a pharmacist in Wisconsin is not only daunting but can feel like navigating through a storm without a compass. The moment allegations of misconduct arise, you're thrust into a complex process where the scales seem tipped against you from the start. The Board of Pharmacy prioritizes public safety above all, sometimes leading to decisions that err on the side of caution, potentially at the expense of your career. However, aligning with a seasoned professional license defense attorney can significantly shift the odds in your favor, aiming for a resolution that safeguards your professional standing.

At the Lento Law Firm, our Professional License Defense Team is dedicated to defending your rights and preserving your pharmacist license. We meticulously analyze the allegations against you, scrutinize the evidence, assist in gathering additional supportive evidence, organize witness testimony when beneficial, and engage in negotiations to reach amicable terms with the Board. Our proactive intervention often prevents cases from escalating to the formal hearing stage. Nonetheless, should a hearing be unavoidable, we stand ready to advocate fiercely on your behalf to secure the most favorable outcome attainable.

Serving Pharmacists Throughout Wisconsin

Our commitment to supporting pharmacists extends across the entire state of Wisconsin. Whether you're located in bustling city centers or quieter rural areas, the Lento Law Firm Team is available to provide the legal counsel and representation you need to protect your license. Here are just a few of the areas of the state where clients seek out our services:

  • Milwaukee: With a population of nearly 600,000, Milwaukee is not only the largest city in the state but also a hub of innovation, education, and recreation--not to mention the undisputed "Beer Capital of the World." Milwaukee offers a unique blend of historical charm and modern urban development.
  • Madison: As the state capital with a population of over 255,000 people, Madison offers a thriving economy driven by government offices, top universities and colleges such as UW-Madison and Edgewood College, major healthcare institutions including UW Hospital and Mercyhealth, and an ever-expanding tech sector.
  • Green Bay: Located in northeastern Wisconsin on the shores of Lake Michigan, Green Bay is known for its rich football history as home to the famed Packers team. But this city of approximately 105,000 people offers much more, including a bustling downtown area, diverse neighborhoods, and easy access to outdoor activities in the surrounding nature parks.
  • Eau Claire: Nestled in the Chippewa River Valley, Eau Claire is a city of about 70,000 residents known for its culture and arts scene. The bustling downtown area offers an array of restaurants, breweries, and boutiques, while outdoor enthusiasts can explore the nearby parks and nature trails.

Early Involvement Means Faster Resolution

The significance of seeking legal representation at the earliest sign of trouble cannot be overstressed. Some pharmacists might delay seeking legal advice until a formal hearing becomes imminent, overlooking critical earlier opportunities for resolution. By being proactive and contacting the Lento Law Firm Team at the first sign of trouble, you can greatly improve your chances of a favorable and timely resolution to the complaint against you. To schedule a consultation, contact the Lento Law Firm today at 888-535-3686 or via our online form.


Attorney Joseph D. Lento and the Lento Law Firm are committed to answering your questions about Physician License Defense, Nursing License Defense, Pharmacist License Defense, Psychologist and Psychiatrist License Defense, Dental License Defense, Chiropractic License Defense, Real Estate License Defense, Professional Counseling License Defense, and Other Professional Licenses law issues nationwide.
The Lento Law Firm will gladly discuss your case with you at your convenience. Contact us today to schedule an appointment.

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